Articles and user guides about Cisco IP phones, video & web conferencing tools and more.

Articles (15)

Pinned Article Zoom Web Conferencing (Main Article)

Learn about the Minnesota State provided web meeting software, Zoom.

Cisco IP Phone: Phone Features and Reference Guides

View available phone features and descriptions including Cisco IP phone user and reference guides.

Cisco IP Phone: Conference Phone Overview and Guide

Department conference space may come equipped with this phone - see details about features and functions

Individual and Departmental Metro State Voicemail Scripts: Examples

Examples for different options when setting up or changing your Departmental or employee voicemail greeting.

MS Teams: Update Team name

Microsoft Teams name changes may be required when a department name changes or reorganizes.

MS Teams: Change Background Image

Instructions: Change Microsoft Teams background before joining a meeting or during a meeting.

MS Teams: Create a Team

How to create Teams collaboration sites for faculty and staff

MS Teams: Training Resources

View information on Microsoft Teams and available training resources.

Ordering Headphones for Cisco Desk Phones

A summary of headphones that have been tested by ITS that will function correctly with the Cisco Desk Phones

WebEx Calling - Access Voicemail and Reset PIN

View the multiple options to check your voicemail

Webex Calling: Mobile App

Webex mobile app download, tips, and information resources on how to use Webex mobile.

Webex Faxing

Instructions include: sending a fax, viewing status of sent faxes and viewing received faxes

Zoom Capable Rooms

Provides information on classroom technology equipment and capabilities to support Zoom.

Zoom: Closed Captions and Transcripts

How to view closed captions and full transcript in Zoom meetings. Host settings for captions and transcripts.