Video & web conferencing tools including Zoom, MS Teams, WebEx Calling, Cisco IP phones

Articles (15)

Pinned Article Zoom Web Conferencing (Main Article)

Learn about the Minnesota State provided web meeting software, Zoom.

Cisco IP Phone: Phone Features and Reference Guides

View available phone features and descriptions including Cisco IP phone user and reference guides.

Cisco IP Phone: Conference Phone Overview and Guide

Department conference space may come equipped with this phone - see details about features and functions

Individual and Departmental Metro State Voicemail Scripts: Examples

Examples for different options when setting up or changing your Departmental or employee voicemail greeting.

MS Teams: Update Team name

Microsoft Teams name changes may be required when a department name changes or reorganizes.

MS Teams: Change Background Image

Instructions: Change Microsoft Teams background before joining a meeting or during a meeting.

MS Teams: Create a Team

How to create Teams collaboration sites for faculty and staff

MS Teams: Training Resources

View information on Microsoft Teams and available training resources.

Ordering Headphones for Cisco Desk Phones

A summary of headphones that have been tested by ITS that will function correctly with the Cisco Desk Phones

WebEx Calling - Access Voicemail and Reset PIN

View the multiple options to check your voicemail

Webex Calling: Mobile App

Webex mobile app download, tips, and information resources on how to use Webex mobile.

Webex Faxing

Instructions include: sending a fax, viewing status of sent faxes and viewing received faxes

Zoom Capable Rooms

Provides information on classroom technology equipment and capabilities to support Zoom.

Zoom: Closed Captions and Transcripts

How to view closed captions and full transcript in Zoom meetings. Host settings for captions and transcripts.