Technology Services

Technology related information provided by IT Services (ITS) Institutional Effectiveness and Research (IER).

Categories (14)

Working On-Campus or Remote

Includes resources and information for working remotely, as well as return to campus.

Accessibility

Resources, videos, and best practices for designing and building accessible documents, closed captioning and more.

Email and Storage

Articles about Email mobile device set up, Outlook settings, Office 365, Calendar Help, shared mailboxes and folders, mail merges and more.

Minnesota State

Minnesota State Universities and Colleges information, student resources, eservices, ISRS, career exploration, support and more.

Hardware and Device Support

Articles and step-by-step guides on hardware, operating system support, mobile devices and more.

Phones, Conferencing and Collaboration

Articles and user guides about Cisco IP phones, video & web conferencing tools and more.

Software and Applications

Reference articles, software for computer labs, Microsoft Office Download, MAC OS and more.

Teaching and Learning

Articles and assistance with D2L, Media Support, and Instructional Technology.

Data and Reporting Services

Articles and references for ISRS resources, database, Ad-Hoc reporting tools and more.

Web and Media Services

Articles on my.metro, web content authoring and modification, and more.

Event Support

Includes information about equipment, troubleshooting and more.

Network and Connectivity

Articles on Metropolitan State University Networks, VPN, Wi-Fi, Cisco Umbrella and more.

Service Management & ITIL

Articles and external learning resources surrounding (ITSM) Service Management process, ITIL best practice frameworks, certifications and more.

Support Operations

View posted hours and office locations for IT Services, Center for Online Learning and Institutional Research.