Resources for Day One in Workday
On July 1, 2024 Workday Implementation went live for Finance and Human Resources (Human Capital Management - HCM)
All Employees:
Supervisors and Managers:
Workday for Faculty - MCSF and IFO:
Workday Employee Groups: View Workday and Employee Groups, includes groups:
- All Employees (*excluding IFO, MSCF and Administrators)
- Faculty (*IFO and MSCF only)
- Administrators (*bargaining unit 220)
- HR (HCM), and Finance Employees
Signing into Workday
Access Workday: 4 Options
Additional Workday Resources
Minnesota State Connect Site: Central Hub for Workday Resources
Metro State Service Portal and Knowledge Base Resources
Knowledge Articles:
Services:
Attaining Support after July 1st Go Live
- The effort everyone contributes to access existing resources to get answers to questions will help alleviate the volume of support and assistance requests. Please remember Financial Management, Human Resources, and IET (Institutional Effectiveness and Technology) will need to sustain normal operations, perform behind the scenes cutover functions and tasks, and support a high volume of urgent inquiries and issues.
- If you or your employees encounter any issues or have any questions about Workday, please use the following support process:
- Step 1: Utilize Self Service Resources
- Tier 0 Self Service Knowledge Resources:
- Step 2) Ask and collaborate with colleagues to ask questions and find answers
- Step 3) Ask your supervisor
- Step 4) If you still have questions or need support after taking the preceding steps, please use the respective Metro State service for ticket creation and to route your request to the best group for assistance - Metro State Services: