Technology Services

Services provided by Institutional Effectiveness and Technology (IET), Academic Technology Services (ATS), and more.

Categories (14)

Get Help

Report a technology related issue or request information.
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Accessibility

Includes accessible document design consultation, and captioning services.
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Accounts and Access

Includes StarID information, ID Card, name change, request guest account(s) and more.
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Hardware and Device Support

Includes hardware or device purchase, equipment pick up, and more
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Phones, Conferencing and Collaboration

Includes requests for phone, relocation of existing phone and more.
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Software and Applications

Includes software install for academic labs/classrooms, install on computer assets, new software or renewal purchases, and new technology solution consultation.
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Teaching and Learning

Includes D2L support, Media support, and Instructional Technology.
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Data and Reporting Services

Includes requests for internal reports, statistical information about the university and more.
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Web and Media Services

Includes web content authoring and modification, Oracle Cloud Services (RightNow) requests and more.
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Email and Storage

Includes student, faculty, and staff email, departmental email accounts, listserv, shared folders, and more.
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Network and Connectivity

Includes the Metropolitan State University Network, VPN, Wi-Fi network jack activation requests and more.
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Event Support

Includes speakerphone, loaner laptop, event equipment set-up reservation and more.
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Information Security

Report a Security incident, phishing attempt or anything unusual, tools that safeguard Metro State computing resources and more.
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IET Professional Services

Includes technology/software contract and procurement, technology solution evaluation requests, and University project management
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Services (2)

IET Student Employment Application

Students who are currently attending Metropolitan State University that are taking at least 6 credits and qualify for work study can apply for a student position with Institutional Effectiveness and Technology services here.

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