Technology Services

Services provided by Institutional Effectiveness and Technology (IET), Academic Technology Services (ATS), and more.

Categories (15)

Get Help

Report a technology related issue or request information.


Includes accessible document design consultation, and captioning services.

Accounts and Access

Includes StarID information, name change, request guest account(s) and more.

Hardware and Device Support

Includes hardware or device purchase, equipment pick up, and more

Phones, Conferencing and Collaboration

Includes requests for phone, relocation of existing phone and more.

Software and Applications

Includes software install for academic labs/classrooms, install on computer assets, new software or renewal purchases, and new technology solution consultation.

Teaching and Learning

Includes D2L support, Media support, and Instructional Technology.

Data and Reporting Services

Includes requests for internal reports, statistical information about the university and more.

Web and Media Services

Includes web content authoring and modification, Oracle Cloud Services (RightNow) requests and more.

Email and Storage

Includes student, faculty, and staff email, departmental email accounts, listserv, shared folders, and more.

Network and Connectivity

Includes the Metropolitan State University Network, VPN, Wi-Fi network jack activation requests and more.

Event Support

Includes speakerphone, loaner laptop, event equipment set-up reservation and more.

Information Security

Report a Security incident, phishing attempt or anything unusual, tools that safeguard Metro State computing resources and more.

IET Professional Services

Includes technology/software contract and procurement, technology solution evaluation requests, and University project management


Services and requests for TeamDynamix.

Services (3)

IET Student Employment Application

Students who are currently attending Metropolitan State University that are taking at least 6 credits and qualify for work study can apply for a student position with Institutional Effectiveness and Technology services here.

Paper Request

Request 8 ½ X 11 white copier paper for delivery.

Provide General Feedback

Submit general feedback! We want to hear from you!