Report an Incident

Overview

• Experiencing a technology issue or an unexpected service interruption? Is something broken or not working as expected?

• Report an Incident (button) to get assistance. If you are unable to log in to report the issue, please call 651-793-1240 or email service.center@metrostate.edu.

• You may find relevant, immediate information by searching our Knowledge Base.

• Faculty, staff and students are eligible to submit a ticket. 

Benefits

• Get connected with professionals who are trained to assist with Metro State associated technology. 

• If we are not the proper resources to resolve a specific issue, we will assist in finding the right resource.

Resources

• Got a technology related question? Request Information.

• Want to request a specific service? Visit our Service Catalog.

•  Looking for answers and articles? Search our Knowledge Base.

• Institutional Effectiveness and Technology (IET) Service Center Support Hours and Resources.