Voicemail Navigation: Menus and Options

  • From your desk phone press Messages (voicemail button), enter your PIN and follow the voice prompts for each category below
    •  (New employees/users) First time set-up, follow prompts 
      • Enter in the default PIN provided - Note: if you do not have this you can set your own: Changing Your Voicemail PIN
      • Record your name 
      • Record your greeting - if you choose
      • Reset 6-digit Pin
    • After Initial Voicemail Setup
      • Listening to Voicemail
        • Will automatically play new messages
        • Listen for voice prompts after message for voicemail options
      • Setting a New Greeting
        • Press for Setup Options
        • Press for Change Your Greetings
      • PIN Reset
        • Press for Setup Options
        • Press for Preferences
        • Press for Change PIN
      • Scripts (examples)

Log on to Voicemail from a different Phone or Off-Campus

  • Dial 1202 (on-campus) or 651-793-1202 (off-campus)
  • Press the * key when voicemail answers
  • Enter your extension followed by the # key.
  • Enter your PIN followed by the # key.

Note: For security reasons the voicemail web system is only available through a university provided network connection. To connect off-campus see, VPN (Remote Access) Connection Steps.

Checking Your Voicemail Off-Campus using the Web Interface to Listen to Messages

Print Article


Article ID: 66841
Wed 11/7/18 7:06 PM
Thu 3/19/20 10:09 AM

Related Articles (7)

Learn about the different ways to check your voicemail from your Cisco IP phone, off-campus, or using the Web interface.
Steps by step instructions to change a forgotten Voicemail PIN.
How to forward your calls from your desk phone to another extension or mobile phone.
Learn about the Cisco Unified Communications Self-Care web interface and options, use your StarID and password to the login.
Learn about frequently used playback numbers and more.
Set up your department's voicemail greeting
Examples for different options when setting up or changing your Departmental or employee voicemail greeting.