VPN (Remote Access) Windows 10 Connection Steps

Article Type: How To


Question:

  • How do I connect to VPN with my Metropolitan State University Windows 10 laptop?

Answer:

 

Please follow these steps to get connected each time you are using your university issued computer remotely to successfully connect using VPN.  You may notice that you can't connect to your home wireless network or cellular hot spot with your work laptop if you don't follow these steps and may be unable to access resources with your work laptop.  You must also follow these steps each time in order to get your H: drive to map consistently.  Other drives like S: and U: will map without following these steps but H: will not and these steps need to be followed each time for H: to consistently map. 

1) Reboot your laptop. Do NOT log in when you get back to the log in screen.  Follow the steps below instead.

2) Make sure you are connected to your wireless network or cellular hot spot by clicking on the network icon and selecting a network to connect to.

Connect to Wireless Button

3) Once you get connected to wireless, click on the button that looks like two monitors in the lower right to connect to VPN. 

Connect to VPN Two Monitor Button with Outline

4) You will see a notification that says "Connecting, please wait..." with the VPN logo.

VPN Connecting Notification

5) When you get to the Windows log in screen, log in to your computer with your StarID and password and verify you can connect to websites, you can get to your mapped drives (S:, H:) and other resources. 

You can also verify you are connected to VPN by clicking on the "show hidden icons" arrow in your task bar and hovering over the VPN icon. 

Hover Task Bar View VPN Status


Summary:

This article will walk you through the steps to successfully connect to VPN on your work laptop.  This pertains to employees of the University.

Details

Article ID: 101870
Created
Wed 3/18/20 8:24 AM
Modified
Tue 3/24/20 12:20 PM