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Information on IT support and resources
FACULTY: D2L Brightspace is a platform that can aid faculty supplement their in-class courses. It is also available to support the in-class courses when there is need to close school for an emergency.
This article highlights resources that can help you work remotely.
Step by step instructions for connecting to VPN on your Mac OS work laptop.
Faculty, staff, and students can download Microsoft software on personal devices for free.
For the best user experience, Microsoft Outlook mobile application is recommended for accessing your university email account.
When opening the Technology Services Chat, an application will open that automatically connects you to a technician with IT at Metropolitan State University. This application allows you to chat with the technician and grant the technician access to view your live screen to get a better understanding of the situation.
Learn about the Minnesota State provided web meeting software, Zoom.
There are many ways to connect to a Zoom meeting. Pick one that works for your technology and location.
View information on Zoom Rooms, starting and recording your meeting, sharing your screen, sharing documents through chat, breakout rooms and polling. .
View how to access network folders.
How to install O365 on a personal mobile device (smart phones and tablets).
How to install the VMware Horizon client to connect to virtual computer labs.
How to connect to the virtual computer labs with your web browser.
How to forward your calls from your desk phone to another extension or mobile phone.