VPN (Remote Access) Mac OS Connection Steps

Article Type: How To


Question:

  • How do I connect to VPN with my Metropolitan State University Mac OS laptop?

Answer:

Please follow these steps to get connected each time you are using your university issued Mac computer remotely to successfully connect using VPN.  You may notice that you can't connect to your home wireless network or cellular hot spot with your work laptop if you don't follow these steps and may be unable to access resources with your work laptop.

1) Using the Safari web browser go to https://connect.metrostate.edu/, navigate to and select METRO from the GROUP: drop down menu.  Enter your StarID username and password and click the Login button.Mac OS VPN Login In Safari Web Browser

2) The AnyConnect installation will begin.  Please note, the installation process requires JAVA. If this process fails, you will be presented with the following screen to install manually.

Mac OS Manual VPN Install Screen

Click on the AnyConnect VPN link.If prompted. Click on Allow to allow downloads from “connect.metrostate.edu”.The client installer will now download.

3) After the "anyconnect" file has been downloaded, double-click to begin installation.  Follow the prompts that proceed.  Click Agree and accept the license agreement when prompted.

Mac OS VPN Software License Agreement Screen

4) When prompted, enter an account and password with access level to install the AnyConnect client.

5) AnyConnect software will be installed.You may be prompted to unlock Security and Privacy preferences in order to complete the software installation.Enter an account and password again with appropriate permissions to complete this step.

Admin Account to Install AnyConnect Software Mac OS

6) A message will display that installation was successfully completed.AnyConnect Install Completed Successfully Mac OS

7) Open the Cisco AnyConnect software from the Applications folder.

Open AnyConnect from Applications Folder Mac OS

8) Open the AnyConnect software.  In the server address bar provided, enter “connect.metrostate.edu” and then click Connect.Ready to Connect AnyConnect VPN Mac OS

9) Select the METRO group and enter your StarID and password.  Click Connect. 

connect.metrostate.edu username password and group

 

You will now be connected to the Metrostate VPN service and an AnyConnect Icon will be placed in the system tray.         Connected AnyConnect Mac OS VPN Image System Tray


Summary:

This article will walk you through the steps to successfully connect to VPN on your Mac OS work laptop.  This pertains to employee university issued laptops.

Details

Article ID: 102235
Created
Thu 3/19/20 5:19 PM
Modified
Fri 7/23/21 9:10 AM