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- Knowledge Base
- Technology Services
- Support Operations
Information on support hours, contact information and resources.
- Knowledge Base
- Technology Services
- Teaching and Learning
View information on Zoom Rooms, starting and recording your meeting, sharing your screen, sharing documents through chat, breakout rooms and polling. .
- Knowledge Base
- Technology Services
- Phones, Conferencing and Collaboration
Learn about the Minnesota State provided web meeting software, Zoom.
- Knowledge Base
- Technology Services
- Teaching and Learning
There are many ways to connect to a Zoom meeting. Pick one that works for your technology and location.
- Knowledge Base
- Technology Services
- Teaching and Learning
Zoom can easily be set up for recurring meetings. You can leverage Zoom to set up your classroom times or recurring meetings.
- Knowledge Base
- Technology Services
- Teaching and Learning
ALL: Share your videos stored in Kaltura MediaSpace either link them or use the D2L Brightspace integration so that others may view them.
- Knowledge Base
- Technology Services
- Hardware and Device Support
Web print instructions. Submit a print job via a Web browser
- Knowledge Base
- Technology Services
- Network and Connectivity
Step by step instructions for connecting to VPN on your Mac OS work laptop.
- Knowledge Base
- Technology Services
- Support Operations
When opening the Technology Services Chat, an application will open that automatically connects you to a technician with IT at Metropolitan State University. This application allows you to chat with the technician and grant the technician access to view your live screen to get a better understanding of the situation.
- Knowledge Base
- Technology Services
- Email and Storage
For the best user experience, Microsoft Outlook mobile application is recommended for accessing your university email account.
- Knowledge Base
- Technology Services
- Software and Applications
How to install O365 on a personal mobile device (smart phones and tablets).
- Knowledge Base
- Technology Services
- Phones, Conferencing and Collaboration
How to forward your calls from your desk phone to another extension or mobile phone.
- Knowledge Base
- Technology Services
- Phones, Conferencing and Collaboration
Learn about the Cisco Unified Communications Self-Care web interface and options, use your StarID and password to the login.
- Knowledge Base
- Technology Services
- Phones, Conferencing and Collaboration
Learn about the different ways to check your voicemail from your Cisco IP phone, off-campus, or using the Web interface.
- Knowledge Base
- Technology Services
- Phones, Conferencing and Collaboration
Voicemail initial setup, basic navigation, menus and options.