Computer Assignment and Replacement Process

General Information

Questions:

• Who is eligible?
• What is the computer replacement process?

Process:

• Resident Faculty, Fix Term Faculty, and Staff are eligible for a Metro State provided computer

• Computers under this category are on a three year scheduled replacement cycle.

• You will be contacted by Institutional Effectiveness and Technology (IET) when your computer is scheduled for replacement.

  • NOTE:  Due to the volume of replacement computers each year the replacement priority is based upon a multitude of factors

• Resident Faculty or Staff eligible for replacement will review their respective computer options and the standard software package for the computer platform chosen.

• Staff: Computer Assignment
• Faculty: Computer Assignment

• IET will order hardware scheduled for replacement. Once the hardware order is received, we will prepare the hardware for delivery.

• When the hardware is ready, an appointment will be scheduled with individuals to replace their computer.

• Individuals will need to backup data to the H: drive in preparation for the schedule appointment.

• The individual is responsible for clearing the workspace around their current computer for easy transition of hardware setup. For details see,New Computer Delivery Preparation. 

View Fiscal Year expected Computer Replacement:

• You have the ability to view the fiscal year of expected replacement of your assigned computer hardware from your Service Portal profile.

• Resident Faculty or Staff eligible for replacement are contacted by staff within IET during the fiscal year.

• Step 1) In the top right corner, click Sign In (your name will appear here instead if you are already signed in).
• Step 2) Click your name, and then My Profile.
• Step 3) Scroll down to the About Me section to find information on Asset Renewal Information.

• Under Asset Renewal information, displayed are computer assets assigned to you in our system along with the fiscal year of expected LCR replacement.