New Computer Delivery Preparation

How To

Question:

• I have been notified that my assigned Metro State computer is due for replacement, what do I do with the data on my current State-owned computer?

Steps:

NOTE:  On Mac computers, do not use Time Machine to backup data, this causes problems requiring a wipe of the new MacBook.

1. Please back up your documents. 

   • Save documents and data to a network drive, such as the S: drive or your H: drive, this requires connecting to a campus network.

   • Save documents and data to an external drive, such as a flash drive or an external hard drive (these are not provided by Institutional Effectiveness and Technology (IET). This can be done offline. 

2. Back up your Internet browser bookmarks or favorites by following the respective instructions for Google Chrome, Mozilla Firefox, and Microsoft Edge. 

3. Review the back up locations you have selected and ensure that all data is accounted for.

4. Save any open documents, close out of open applications and log out of the system prior to the technician arriving.

5. Clear any items, notes, decorations and other items away from the computer and monitor to ensure the technician has easy access to replace the system.

Additional Information:

• Know that some data back ups and transfers can take several hours.
• If you need assistance backing up your data, please notify the IET staff support technician who is assigned to your computer replacement Service Request.