How To
Question:
- I have been notified that my assigned Metro State computer is due for replacement, what do I do with the data on my current State-owned computer?
- I have been contacted that my assigned Metro State Computer requires an Operating System upgrade, how do I prepare for OS upgrade?
Steps:
NOTE: On Mac computers, do not use Time Machine to backup data, this causes problems requiring a wipe of the new MacBook.
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Please back up your documents.
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Save documents and data to OneDrive by turning on OneDrive backup. This will include the Desktop, Documents and Pictures folders. Note: Please save any files from your Downloads folder to one of the backup folders if you want it backed up.
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Save documents and data to an external drive, such as a flash drive or an external hard drive (these are not provided by Institutional Effectiveness and Technology (IET). This can be done offline.
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Back up your Internet browser bookmarks or favorites by following the respective instructions for Google Chrome, Mozilla Firefox, and Microsoft Edge.
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Review the back up locations you have selected and ensure that all data is accounted for.
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Save any open documents, close out of open applications and log out of the system prior to the technician arriving.
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Clear any items, notes, decorations and other items away from the computer and monitor to ensure the technician has easy access to replace the system.
Additional Information:
- Know that some data back ups and transfers can take several hours.
- If you need assistance backing up your data, please notify the IET staff support technician who is assigned to your computer replacement Service Request.