Computer Assignment and Replacement Process

Read about the process of replacing State-owned devices used by administration, resident faculty and staff.

General Information

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Questions:

• Who is eligible?
• What is the computer replacement process?

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Process:

• Resident Faculty, Fix Term Faculty, and Staff are eligible for a Metro State provided computer

• Computers under this category are on a three year scheduled replacement cycle for Windows Computers.   Mac computers have a scheduled replacement of four years.

• Faculty computers are replaced every October and March of the fiscal year for faculty and communication prior to the replacement window will occur. 

• Staff Computers are replaced throughout the academic year and communication prior to the replacement.

• You will be contacted multiple times by Institutional Effectiveness and Technology (IET) when your computer is scheduled for replacement. Delayed responses may result in replacement delays. IET reserves the right to initiate a replacement due to IT Security risk, vulnerability and requirement to adhere to Minnesota State board policies including but not limited to 5.23 Security and Privacy of Information Resources.   

  • NOTE:  IET will determine which computers are replaced in October and March.  Priority will be given to those devices which pose the most significant security risk due to age and compliance.

• Resident Faculty or Staff eligible for replacement will review their respective computer options and the standard software package for the computer platform chosen.

• Staff: Computer Assignment
• Faculty: Computer Assignment

• IET will order hardware scheduled for replacement. Once the hardware order is received, we will prepare the hardware for delivery.

• When the hardware is ready, an appointment will be scheduled with individuals to replace their computer.

• Individuals will need to backup data to the H: drive in preparation for the schedule appointment.

• The individual is responsible for clearing the workspace around their current computer for easy transition of hardware setup. For details see,New Computer Delivery Preparation. 

View Fiscal Year expected Computer Replacement:

• You have the ability to view the fiscal year of expected replacement of your assigned computer hardware from your Service Portal profile.

• Resident Faculty or Staff eligible for replacement are contacted by staff within IET during the fiscal year.

• Step 1) In the top right corner, click Sign In (your name will appear here instead if you are already signed in).
• Step 2) Click your name, and then My Profile.
• Step 3) Scroll down to the About Me section to find information on Asset Renewal Information.

• Under Asset Renewal information, displayed are computer assets assigned to you in our system along with the fiscal year of expected LCR replacement.