Overview

The software request process ensures that required software is available, licensed, and is ready for instructional use each academic term. Metro State University maintains and updates academic software used in supported learning environments, including:
- Computer Labs (Windows and Mac)
- Student Loaner Laptops
- The Virtual Computer Lab
- Classroom Windows and Mac Instructor Stations
Service Sections:
Request: Existing Academic Software
- To request installation of software with an existing contract and license, submit a Software Install Request: Academic Lab and Classroom by the applicable deadline.
- Requests submitted by these deadlines ensure the software is available in all supported environments for the upcoming term.
- March 15 – Summer and Fall terms
- October 15 – Spring term
- Please note: It is important to submit requests for Existing Software, even if you see that an application is already installed or has been historically available for your course, you must still submit a Software Install Request: Academic Lab and Classroom; this is valuable to:
- Confirms the application is still required for instruction
- Allows IET to validate licensing and compatibility
- Helps prevent accidental removal of needed software
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Request: New Academic Software
- To request new software (not currently licensed or deployed), submit a New Software Purchase or Renewal Request.
- New software request lead time:
- Most new software requires a full contract and licensing review
- New requests typically require additional processing time
- Early submission is strongly recommended
- Software Lifecycle and Cost Management
- Any application not requested for two consecutive academic calendar years is subject to removal
- Subscriptions for unused software may not be renewed
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Software Lifecycle and Cost Management
Submitting a request ensures critical instructional software remains supported and funded. As a cost-saving measure:
- Any application not requested for two consecutive academic calendar years is subject to removal
- Subscriptions for unused software may not be renewed
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Late Requests and Approvals
Late requests may delay availability and cannot be guaranteed for the requested term. After the academic software request window closes:
- The software list for the term is locked
- Requests submitted after this date will:
- Require approval from the Dean
- Require approval from IET Management
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Student Loaner Laptop Readiness
Timely academic software requests are critical for Student Loaner Laptop preparation. Submitting requests by the deadline helps ensure:
- Loaner laptops are fully configured before distribution
- Students have all required applications on day one
- A consistent and successful learning experience
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Supported Environments
Approved academic software is deployed, as appropriate, to:
- Windows Instructor Stations
- Virtual Computer Lab (see Virtual Computer Lab Access article)
- Student Loaner Laptops
- Mac Instructor Stations
- Mac Labs
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