Article Type: How To
Question:
- How can I quickly order captions for videos or Zoom presentations I have saved in Kaltura MediaSpace?
Overview
Captions can be requested as a service through our Caption Request service. This knowledge base article is written to provide faculty an easier workflow to order captions. MediaSpace has been set up to deliver captions in a more automated manner. Utilizing a third-party vendor, once you have selected the captions to be ordered, within 5 days, the closed captions will be in place with no further work necessary.
Order Captions
Login to Kaltura MediaSpace (https://mediaspace.metrostate.edu) (using the standard StarID/password combination to gain access).
(Please note this MediaSpace instance is Metropolitan State University specific, it is not the main Minnesota State instance. This instance is ONLY for ordering captions.)
- Upload the video (see Uploading media to MediaSpace for help with this step), or if the video is already uploaded, click on the video.
- From Actions Dropdown menu, select Publish.
(The Order Captions request will allow you to order mechanical captions, which are not promised high quality and therefore we don't recommend use.)
- Choose Published radio button.
- Place a check box in “Order Captions” Channel.
- Hit the Save button.
The Order Captions Channel fires off a notice to Academic Technology Services; ATS staff will approve the captions and then the process is sent off to our vendor for automatic captions.
Once the request has been processed (takes up to 5 days), captions will be automatically added to the video.
Additional Resources
- Academic Technology Services provides a Caption Service for your other video captioning needs.
- Library Services provides other streaming video options (opens a pdf document) which also includes captioning services.