Services A-Z (91)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


(TeamDynamix) Service Management Portal, Customer Feedback

We want to hear from you and get your input on how you are using the Service Portal (TeamDynamix)!


Academic Lab and Classroom Software Request

Request computer lab and classroom software required for academic purposes. Please Note: Annual academic software request submission deadlines: Summer and Fall terms - Due March 15th; Spring term - Due October 15th.

Accessible Document Design Consultation

Request consultation for designing accessible documents.


Building Hours Change Request

Ability for Department Deans to submit request to change building hours.

Building Services Non Emergency Repair Request

Includes ability to report an Non Emergency Repair Request because something is broken that does not require immediate attention.

NOTE: Do not use this site to submit emergency requests, please dial (651) 793-1700

Building Services Repair/Service Request No Login Required

Ability to report a non-emergency repair request for Building Services or ask a question to Campus Operation, no Metrostate login (starid and password) required.


Captioning Request

Accessibility and Universal Design for Learning requires video to be captioned and have an available transcript.

Card Access Request

Request ID card access to spaces that use an electronic door locks, access to parking ramp and other student-related services.

Carpentry Request

Request approval to install pictures or shelves in a staff office.

Change email Distribution Group Membership

Ability for authorized admins to request membership changes to static, custom distribution lists.

Cleaning Request

Submit a request for a space on campus to be cleaned.

Computer or Hardware Purchase Request

Departments that would like to purchase technology equipment are responsible for contacting IT Services for assistance.

Conference Phone Reservation Request

Conference phones enable clear audio conferencing in larger rooms and unique spaces that require customized voice solutions.

Content Conversion to HTML Request

Convert Word document content to HTML file type, built in an accessible manner.

Course Design Consultation Request

We can work with you to support the use of educational technology and sound pedagogical principles to design in person, online and hybrid courses.

COVID-19 Health and Safety Plan Meeting & Event Request

Request in person event or meeting including 25 or more participants, when virtual is not an option, prior approval is required to ensure proper health and safety guidelines and accommodations can be met.

COVID-19 Supply Request

Request cleaning supplies, and other personal protective equipment (PPE).

Create New Email Distribution List

Request creation of an Email distribution list.


D2L Brightspace Announcement Request

Request an announcement for placement on the Metropolitan State University D2L main home page.

D2L Brightspace Blank Course Request

Create a blank course site in D2L Brightspace for development, training or organizations.

D2L Brightspace Course Copy Request

Allows content to be copied from one semester to another or from one course-shell to another.

D2L Brightspace Course Image Banner Change Request

Request to change the banner image on your D2L course homepage.

D2L Brightspace Quiz Setup Request

Request Academic Technology Services (ATS) staff to upload quiz questions with Respondus, then post within a D2L Brightspace class.

Data Integration Request

Request data be integrated into an application used Metropolitan State University.

Department Cell Phone Purchase Request

Departments are eligible to request cellular devices for work purposes.

Design Services Request

Request design services for things like custom promotional items, invitations, posters, flyers, etc.

Desk Phone Request

Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone.

Digital Display Request

Request an upcoming event, conference, etc. be promoted with the Digital Display System.


Employee Parking Enrollment

All new employees will register for parking enrollment. Existing employees will use this form to request changes to their current parking declaration.

Enrollment and Registration Data Request

Request data on the number of student registrations, total credit or full time equivalents.

Equipment Checkout Request

Equipment is available for pick up at the Service Desk in New Main L105, Saint Paul Campus.

Event Equipment and Setup Reservation Request

Reserve equipment for events in the Great Hall, Founders Hall Auditorium, Founders Hall Reception Area or Ecolab.

Events Calendar Posting Request

Request an upcoming event to be posted to the Events calendar on the university website.

External Event Space Reservation (no login required)

Reserve an event space on the Saint Paul Campus to host a non-Metropolitan State University affiliated event.


Faculty & Staff Profiles update request

Use this request if you need assistance to add or edit faculty profiles on or if you are requesting on behalf of someone else.


General Mailroom Request

For general information and requests that relate to mailings, shipping and receiving.

Guest Log-in Request

Request a guest log-in be created for a seminar, training or other event with non Metropolitan State University faculty, staff or student presenters or attendees requiring credentials to use on campus technology.


HLC (Higher Learning Commission) Report Request

Requests for data\reports to support our re-accreditation efforts.


Internal Event Space Reservation Request

Departments and internal Metropolitan State University organizations can request to reserve space for an event.

International Calling and Long Distance Call Forwarding

Request International Calling capability based on business need.
Request long distance call forwarding to numbers which do not have a prefix of 651, 612, 763 or 952.

ITS Student Employment Application

Students who are currently attending Metropolitan State University and are taking at least 6 credits can apply for a position with ITS here.


Key Request

Request access to a space on campus that requires key entry.


Lighting Request

Request a light source be removed or installed to a space on one of the Metropolitan State University campuses.


Media Training Request

Request to schedule a training on how to record, edit, and publish media.

Meeting Space Reservation Request

Request a meeting space reservation on the Saint Paul, Midway, Minneapolis and Brooklyn Park campuses.
If your meeting will require a setup you will need to fill out an Internal Event Space Reservation Request.

My Profile: Edit ISRS Data Request

Submit this request to correct your personal information that is displayed as part of your My.Metro profile on


Name badges, business cards and stationery

Request name badges, business cards, letterhead/envelopes and notepads.

Network Jack Activation Request

Request a jack be activated in order to connect your computer to the internet via Ethernet cable.

News/Media Release

Request a news or media release on campus-related news-worthy events be developed and distributed.

News@Metro Request

Request an article to be shared or written and posted to News@Metro on the university website.

Non Emergency Plumbing Request

Ability to report non emergency, running water or toilet leaking, clogged, dripping faucet, slow drain where water is not overflowing but contained


Office Move Request

Request state-owned office furniture and/or filing cabinets be moved.

Office Technology Move Request

Request IT Services to move and setup computers, printers, peripherals, phone, and other technology equipment to another location.


Painting Request

Request patching and painting of an office space on the Saint Paul or Midway campus.

Paper Request

Request paper for an on campus printer to be delivered.

Parking Citation Appeal Request

Request to appeal your parking citation.

Partnership Event Space Reservation Request

Request to reserve a space for an event hosted jointly by an internal department/organization and an external party.

Payroll Deduction for Parking Cancellation Request

Request to stop payroll deduction for contract parking.

Photographer Request

Request a photographer photograph an event, department head shots, etc.

Photography Archive Request

Requests images from the Metropolitan State University photography archives.

Program Planning and Support Data Request

Request information on a specific program major and minor.

Promotional Items Request

Approved branded promotional items are available for purchase through a third party vendor.

Provide General Feedback

Submit general feedback! We want to hear from you!


Qualtrics Access Request for Employees and Students

Request Qualtrics access for employees, students and student workers.


Recycling and Trash Removal Request

Request trash or recycling removal from a waste or recycling bin located on one of the Metro State campuses.

Remote Access VPN Request

Metro State employees with supervisor approval can request remote access to a virtual private network (VPN).

Report an Incident

Submit a ticket to get something technology related fixed that is not working right.

Report an Information Security Incident

Report technology related information security incidents for our Information Security team to review.

Request Additions or Modifications in eLumen

Request changes to information in learning outcome assessment tool (eLumen).

Request Consultation From Marketing and Communications

Use this request to start exchanging information about your marketing needs.

Request eLumen Access and Roles (add/remove)

Request eLumen access or role set up in eLumen learning assessment tool.

Request Information

Ask a general question related to technology services provided at Metropolitan State University.

Room Technology Demonstration or Training Request

Request an in-person demonstration or training on the technology in any of our rooms.


Shared Drive Access Request

Request a new shared drive folder, access to an existing shared drive folder, or removal of access to an existing shared drive folder.

Shared Mailbox Request

A shared mailbox allows a group of people to share a single Metropolitan State University email account.

Software Request

Request installation of software to be used on state-owned computers.

Space Request

Ability to submit Space Request, provide project details, attach any drawings and/or other supporting documentation.

StarID: Activation and Password Change

Learn more about your StarID unique username or activate/reset your StarID password.

Student Demographics and Characteristics Data Request

Request data on age, ethnicity, full or part time students, and more.

Student Feedback Data Request

Request data on the student feedback routinely provided through course evaluations and participation in national surveys.

Studio Recording Session Request

Request to schedule a video or podcasting session in our Dayton’s Bluff recording studio.


Technology Pickup Request

IT Services will retrieve asset and university owned equipment upon request.

Technology Solution Evaluation Request (New or Renewal Contracts)

Request IT research and evaluation of technology solutions, including assistance with review of new or renewal contracts, legal and information security reviews, and procurement submission assistance.

Temperature Adjustment Request

If a university space is too hot or too cold, request a temperature adjustment.

Turnitin® Account Request

Ability to request an account to use the Turnitin® internet-based plagiarism-prevention service tool.


University Project Evaluation Request

Request evaluation of projects that may involve technology components and resources as part of a project.


Vehicle Information Update Parking Request

Request to update your parking registration with new vehicle and/or license plate information or other.

Video Streaming & Recording Request

Videoconference Reservation Request

Minnesota State's video conferencing solution is available at Metropolitan State University.


Website Content Change Request (

Request a change to information on Metropolitan State University's public website.