Slate is the Admissions department's new CRM software, with phase 1 (prospects and inquiries) launched June 12, 2023.
Staff that have access use StarID@minnstate.edu to log in at https://choose.metrostate.edu/manage/
Metro State staff with or requiring access to Slate may request:
Account and Profile assistance - Create login and assist with login issues
Training on advanced functions (Training on core Admissions processes is provided by Admissions.)
Communication Campaign assistance
Slate configuration changes (rules, security roles functions, fields, prompts, data integration/upload formats, changes to homepage widgets)
IET will review requests and assess options and impacts.
Requests will be discussed/decided on during the standing Admissions Slate Project team meeting with IET and Admissions leadership.
See attached division of roles and responsibilities document for more details.
Provides effective routing to acquire the specific assistance needed
Provides structured change management approach
Admissions CRM-Slate