Why can’t I see the file I attached to an assignment folder in D2L Brightspace?

Troubleshooting

Question:

Why can’t I see the file I attached to an assignment folder in D2L Brightspace?

Solution:

You have probably successfully added the file; however, the attachment is only visible to the instructor in the edit view of the folder. Use the preview feature to view the Assignment tool from a student perspective and confirm whether your attachment is visible to students.

Note: if the folder is restricted by a future start date you will not be able to see the file attachment or instructions in preview mode even if you check the “Bypass Restrictions” box. To see what the student will see when the folder is open, clear the start date restriction first.

  1. In the Assignments tool, click the “More Actions” button.
  2. Select “Preview” from the dropdown menu.
  3. Confirm whether a file is listed under attachments for the assignment folder you want to check.

Note: as long as the assignment folder is open, the attachment is visible before the student clicks on the folder and is also visible after opening it. However, any instructions you have written are only visible if the student clicks into the assignment folder (or if the assignment was added to the Content area).

What if I still don’t see it?

  1. Check to make sure there was no start date restriction set before using the preview feature:
  1. In the Assignments tool, for the given assignment, click the downward pointing arrow next to the name to open the context menu.
  2. Click “Edit”.
  3. Click on the “Restrictions” tab.
  4. In the “Availability” section, make sure the “Has Start Date” box is unchecked.
  5. Click “Save”.

  1. Check to make sure an attachment was added:
    1. Return to the “Properties” tab and double-check whether your attachment is visible in the Attachments area of your edit view.
    2. If not, add it by clicking the “Add Attachment” button.
    3. Click “Save and Close”

More Resources:

You can also use the “View as a Student” feature to see the assignment folder from the student perspective.

Read more about role switching and previewing different tools in D2L (requires login with Office 365 credentials).

Did you know you can attach more than just a file to an assignment folder?

Learn more about how to create and manage assignment folders in D2L (requires login with Office 365 credentials).

Details

Article ID: 100733
Created
Wed 3/11/20 12:46 PM
Modified
Mon 3/16/20 8:43 AM