Closed Captioning Resources

Overview

All audio-visual and audio-only content must contain accurate captions in order to meet WCAG 2.1 Level AA and ADA compliance. Many tools include machine generated captions and transcripts. These are generally not accurate enough for compliance, but can be edited for accuracy or sent to a third party vendor for professional captioning and transcription.

If professional captions are needed for a live in person or virtual event, please contact Center for Accessibility Resources at interpreting.services@metrostate.edu at least 2 weeks prior to the event.

Resources

Captioning Services

• MediaSpace: Order Captions: order professional captions for videos saved in Kaltura MediaSpace
• MediaSpace: Edit Captions: edit automatically generated captions in Kaltura MediaSpace
• Caption Request Service for other video captioning needs

Zoom Closed Captioning

• Zoom: View Closed Captions and Full Transcript:
  • View closed captions on a computer (Windows, Mac, Android, and iOS)
  • Caption settings (Windows, Mac, Android, and iOS)
  • View and save full transcript (Windows and Mac)
• Zoom: Caption and Transcription Resources

Microsoft Teams

• Use Live Captions in Microsoft Teams

VoiceThread within D2L BrightSpace (faculty)

• VoiceThread: View or Edit Captions

PowerPoint

• Present with Automatic Captions or Subtitles (available in PowerPoint for the web or Microsoft 365)