Respondus LockDown Browser and Monitor Set Up after a Course Copy in D2L Brightspace

This article is for faculty. It explains what to do to set up Respondus LockDown Browser and Monitor in a course in D2L Brightspace following a course copy.

How To

Question:

How can I set up Respondus LockDown Browser and Monitor for quizzes following a course copy in D2L Brightspace?

Answer:

Respondus LockDown Browser (LDB) and Monitor are not enabled automatically each semester even if you have used it before. It is better to make sure that it is enabled before copying a course in D2L Brightspace. Also, set up after the course copy will be minimized if the entire course is copied; however, if just quizzes are copied, make sure to copy the question library too as Respondus stores settings there. Each semester, take the following steps to enable LDB and set up quizzes for LDB or Monitor in the destination course:

1. Ensure that your course has the Remote Proctoring Requirement listing in the class schedule. Department chairs should request their academic program coordinator apply message code 8989, preferably before October 1st for spring classes and before March 1st for summer and fall classes. This should be done before the course schedules are published to the web, before students register. Academic Technology Services may not turn on remote proctoring for a course until this has been done. This is true even if you used remote proctoring in the past.
2. Contact us through the Service Portal and request that LDB be enabled for your new course (destination shell), if you do not see the LDB tab in Quizzes.
3. After the course content is copied, visit the LockDown Browser dashboard to activate any copied quizzes. If you do not take this step, students will get an error trying to launch any quizzes that have LDB enabled.

4. Follow the steps in the following document under Preparing a Quiz to confirm desired quiz settings:

Instructor Quick Start Guide for LDB and Monitor Set Up

5. Be sure to check and apply any advanced settings such as turning on Monitor or allowing students to use an iPad as these settings will most likely NOT have been copied.
6. Save any changes.

Notes:

• The LDB Dashboard can be very slow to load. It can also take a long time for settings to be saved during the “Please wait…” message. Eventually, this view may refresh to a simple white screen without a confirmation message. Despite this, when one goes back in to the dashboard, settings will have been saved.
• Sometimes after a course copy, in the LDB or Monitor columns you might see the words “Error” and a “Fix it” button. Clicking “Fix it” will likely restore basic functionality but not advanced settings. It is important to confirm all settings.