Webex Calling: Hunt Group

General Information:

Hunt Groups:

  • A hunt group is used to "hunt" for a person that is available to take a call. Hunt groups are normally setup as main department or college phone numbers. Employees can then be assigned to this group to allow them to answer the phone line.
  • Callers that call the hunt group line will be forwarded to the available employee in the group.  The caller ID on the desk phone or WebEx application will display as a call being forwarded from the hunt group line.  This helps to differentiate a calls as direct calls to an employee's phone number will appear with the caller's caller ID and not as a forwarded call.
  • Please fill out a phone request to make any changes to the hunt group.

 

 

 

Resources:

To request any configuration changes please use the standard Cisco IP Phone Requests

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