Qualtrics: Access, Training and Support

General Information 


 Questions: 

  • What is Qualtrics?  How do I access Qualtrics?  What training and support resources are available?

Answers:

Qualtrics is a powerful online tool that allows users to build surveys, distribute surveys and analyze responses from one online location.

This article included the following sections:

  • Qualtrics Access
  • Qualtrics Training
  • Qualtrics Support

Qualtrics Access

  1. You must request Qualtrics Access Request for Employees and Studentsto enable your account.  Note: after you click on the link please make sure to review the “How To Request” section for further instructions before submitting your request.  
  2. Once you receive notification that your account is activated, go to https://metrostateie.co1.qualtrics.com.
  3.  If you are prompted, enter your login (StarID@minnstate.edu) and password (StarID password).  Note: you might be already logged in via Single Sign-On.

Qualtrics Training

(Your Qualtrics account must be activated to access the training modules.) 

View free and self-paced training modules designed to assist you in learning the Qualtrics product. 

  1. To access these 9 modules, visit https://www.qualtrics.com/support/.
  2. Select “Training on XM Basecamp.”

3. Select the module you are interested in.

4. If prompted to log in, click “Sign in with SSO.”  Do not enter a Username and Password. 

5. Enter “metrostateie” as the company’s Organization ID.  (metrostateie is the abbreviation for Metro State Institutional Effectiveness.)

6. Complete the training modules at your pace.


Qualtrics Support

(Your Qualtrics account must be activated to access Support.) 

1. For assistance with Qualtrics, visit https://www.qualtrics.com/support/.

2. Click “Contact Support” in the upper right-hand corner.

3. If prompted to log in, click “Sign in with SSO.”  Do not enter a Username and Password. 

5. Enter “metrostateie” as the company’s Organization ID to enter the Qualtrics Support Center.  (metrostateie is the abbreviation for Metro State Institutional Effectiveness.)

 


Summary:

Qualtrics is a powerful online tool that allows users to build surveys, distribute surveys and analyze responses from one online location.  This article provides Qualtrics users with information on logging into their account, training, and support.

Details

Article ID: 104395
Created
Mon 4/6/20 10:40 AM
Modified
Mon 2/21/22 11:41 AM