Desk Phone Request

Overview

• Request a new desk phone or configuration changes to the way the phone(s) work in your area (i.e. which lines that appear, which hunt groups ring to it etc.)

• This request may be needed for new employees, position changes, campus location changes or an existing phone reset for a different user.

• After selecting the "Request Service" button, please provide information on the form that makes it easier to fulfill your request.

• Resident Faculty and staff are eligible to request this service.

Benefits

• ​​​Cisco IP desk phones are full-feature data network-driven devices that have numerous configuration capabilities.

• Cisco IP desk phones provide the flexibility so there is no longer the need to move the physical phone, phone line or phone number as this can now be configured on the back end.

Resources

• If the Cisco IP desk Phone appears broken or not working at all please Report an Incident
• View knowledge base articles on Phones, Conferencing and Collaboration