Mail merge from a Shared Mailbox

How To


  • How can I do a mail merge using a shared mailbox?


To do a mail merge on a shared mailbox you have been granted access to you must add a profile to your Outlook Client.

If you want to do a mail merge from a shared mailbox account, a profile for the shared mailbox needs to be added.

  1. Open up the “Control Panel” and change the view by to see large icons
  2. Click on the “Mail (Microsoft Outlook 2016) (32-bit)
  3. Click on “Show Profiles…”
  4. Click on “’Add”
  5. Enter a name for the shared mailbox.
  6. Choose manual setup.
  7. Enter the email address of the shared mailbox.
  8. When the windows security box opens up. Enter your, and your password into the security window.
  9. A window for restarting outlook will open up
  10. When you want to do the mail merge set the sharedmail profile to the default.
    1. Note by default any new messages will be sent as the sharedmailbox address when this profile is choosen.


Article ID: 62197
Wed 9/12/18 1:13 PM
Thu 3/4/21 8:39 AM