Community of Inquiry Framework
The Community of Inquiry (CoI) framework is a theoretical model developed from a study conducted by Garrison, Anderson, and Archer in 2001. This model describes the student’s learning experience as an interaction between three types of presence in the learning space: cognitive presence, social presence, and teaching presence.

Cognitive Presence
Cognitive presence represents the extent to which learners can construct meaning through sustained communication and reflection. This presence unfolds through four distinct phases that form a cyclical process of deep learning. The process begins with a triggering event, where a problem or dilemma is presented that creates curiosity and motivation to learn. The next phase is exploration, during which learners brainstorm, exchange information, and explore ideas both individually and collectively. The third phase, integration, involves learners constructing meaning by connecting ideas and developing potential solutions. Finally, resolution occurs when learners apply and test their new knowledge, often leading to new triggering events that restart the cycle.
Some indicators of cognitive presence in the classroom include:
- Asking questions and identifying complications
- Sharing relevant information and experiences
- Connecting ideas and synthesizing information
- Testing solutions
- Drawing conclusions
Social Presence
Social presence encompasses the ability of participants to identify with the learning community, communicate purposefully in a trusting environment, and develop meaningful interpersonal relationships that support the learning process. This presence operates through three interconnected categories that work together to create a supportive learning atmosphere. Emotional expression involves participants sharing their emotions, using appropriate humor, and engaging in self-disclosure that helps humanize the online learning experience. Open communication focuses on developing mutual awareness among participants, providing recognition and acknowledgment of others' contributions, and creating an environment where learners feel comfortable expressing their thoughts. Group cohesion emerges when participants actively encourage collaboration, build meaningfully on others' ideas, and use inclusive language that reinforces their sense of belonging to a learning community.
Some indicators of social presence in the classroom include:
- Sharing personal anecdotes and using humor
- Meaningfully continuing discussions
- Asking questions and inviting responses
- Expressing agreements/disagreements respectfully
- Using inclusive language among the group
- Addressing individuals by name
Teaching Presence
Teaching presence represents the design, facilitation, and direction of cognitive and social processes to realize personally meaningful and educationally worthwhile learning outcomes. This presence operates through three essential functions that work together to create compelling learning experiences. Instructional design and organization involve setting clear curriculum goals and learning objectives, designing engaging learning activities and appropriate assessments, establishing realistic time parameters and effective technology use, and creating transparent expectations and guidelines that help learners understand their roles and responsibilities.
The facilitation of discourse requires actively identifying areas of agreement and disagreement among participants, seeking consensus and a more profound understanding through guided discussion, encouraging broad participation and sustained engagement from all community members, setting an appropriate climate for learning that balances challenge with support, and drawing in participants while prompting meaningful discussion that advances learning objectives. Direct instruction encompasses presenting relevant content and thought-provoking questions, focusing discussion on specific issues that align with learning goals, summarizing discussions to highlight key insights and connections, confirming understanding through timely and constructive feedback, diagnosing misconceptions before they become entrenched, and providing explanatory feedback that guides learners toward a more profound experience.
Teaching presence serves as the binding element that structures and focuses the other two presences, requiring instructors to balance structure with flexibility to maintain engagement and promote learning. Importantly, this presence can be distributed among instructors, students, and even technology tools, creating a collaborative approach to guiding the learning process. The three presences work synergistically within the Community of Inquiry framework, with strong teaching presence supporting the development of social presence, which in turn creates the optimal conditions for deep cognitive presence and meaningful learning to occur.