Clear Browser Cache and Cookies

Article Type: How To


Question:

  • Why clear browser cache and cookies?

Answer:

  • Browser Cache tools allow pages to load faster. However, sometimes this can cause conflicts when Websites are updated and developed.
  • Clearing Cache and Cookies is a common first-step for troubleshooting Internet browsing issues and a way to help determine if there is something wrong with a website, rather than inconsistencies related to Web browsers.

Instructions:

  • Be sure to close and restart the browser after clearing the cache and cookies.
  • Keyboard Shortcut for most browsers:
    • Internet Explorer, Edge, Google Chrome, or Mozilla Firefox
    • While in your browser press Ctrl + Shift + Delete keys simultaneously to open the appropriate window.

Google Chrome:

Safari:

Details

Article ID: 141519
Created
Thu 2/17/22 3:45 PM
Modified
Thu 2/17/22 3:53 PM