Body
Overview
Metro State Public Safety and Police Science Center (PSPSC) technology support and resources
IET Technology Services and Support
Get answers to questions, request a service, get help or assistance
Get Technology Assistance
The Service Center provides a first point of contact and assistance to students, faculty, and staff to answer calls, chat, email, triage tickets and coordinate with appropriate on-site technical staff on all campuses as needed.
Other ways to reach out or get assistance
- Chat and Remote Support Tool is available from any university owned computer, instructor station or lab computer from the chat support desktop shortcut (icon).
- Classroom Phones are available from all Metro State classrooms on all our campuses and include a speed dial button to place a call to our Service Center.
- Service Portal: services.metrostate.edu
- Service Catalog: Select and submit request for a service from our IET Service Catalog.
- Report an Incident: If you are experiencing issues (something broken that needs to be fixed), please report an Incident or call 651-793-1240 or email service.center@metrostate.edu.
- Knowledge Resources: You can also search our knowledge base for quick help articles.
PSPSC Technology Service Staffing On-location and Remote Support
Note: Please contact Service Center as the first point of contact for assistance at PSPSC. The Service Center will coordinate with appropriate technical staff located at PSPSC and other locations as needed.
Regular Hours: Technology Staffing On-location
- Tuesday: 8:00am - 3:30pm
- Thursday: 8:00am - 3:30pm
- Additional Days and Times on-location as needed
Regular Hours Remote Support
- Monday - Thursday: 8:00am - 7:00pm
- Friday: 8:00am - 5:00pm
- Saturday: 8:00am-1:00pm – available during Fall and Spring semester
Computer Labs
Computer Labs: Brooklyn Park Campus
Print Locations
Print Locations for Students
Print Locations for Faculty and Staff