D2L Brightspace Support: Hours, Address and Contact Info

General Information


Question:

  • What are the regular scheduled business hours, address, and contact information for technical support in D2L Brightspace?

Hours:

Monday - Friday 8:00 A.M. -  4:30 P.M. 
Saturday - Sunday Closed (Emergency On-Call)

Address:

700 E Seventh Street, NM L105
Saint Paul, MN
55106

Several members of Academic Technology Services (ATS) which supports D2L Brightspace and the greater learning environment have a hybrid to a fully-remote schedules. Please take care to schedule meetings in advance so that a member can be on campus for the meeting. Walk-ins will be diverted to a Zoom/Teams call if a technician is available.


Contact Information:

(651) 793-1240
service.center@metrostate.edu

For emergencies, please call (651) 793-1240 and follow the prompts to reach the emergency, after-hours administrator. An emergency would be a student is impeded from learning. (Trouble while taking a quiz would be an example of an emergency.)