Process mapping is a technique used to visually map out workflows and processes in a concise and straightforward way. It involves creating a process map, also referred to as a flowchart, process flowchart, or workflow diagram. By mapping out a process from start to finish, you can have a better understanding of how the entire process works and identify inefficiencies or make improvements.1 In the resources below you will find a guide to help you get started as well as templates to use when you are ready to start the process mapping process.