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Star Alert Questions and Answers:
What is Star Alert?
- Star Alert is our free Emergency Notification System. It allows campus community members to receive text and email notifications in the event of campus-related emergencies.
- In the event of an emergency, a Star Alert message will briefly state the location and nature of the emergency, and may include a specific action to take. Star Alert will also be used to notify you if campus is closed or if classes are delayed or cancelled.
- Important Note: Students (who are actively enrolled in a class), staff and faculty are automatically included to receive notifications using the information they have previously provided to the university. You must register as a new user in order to make any specific contact information changes.
What types of emergencies notifications will Star Alert send me?
- Safety threats (active shooter, bomb threats, etc.), Weather related emergencies, Health Emergencies, Fire Emergencies, Technological Emergencies, Natural Disasters, Transportation incidents, Utility emergencies, Civil Unrest, Facility related emergencies, Biological Incidents, CLERY crime related Incidents (timely warning alerts), other emergency events that impact campus operations.
Where can I log in, register, and update my contact information?
- Visit the Metro State Star Alert portal to view/update contact information as well as specifying the method you want to receive alerts.
- Individuals visiting the Star Alert portal for the first time will need to click 'Sign Me Up!' and enter in requested information to officially register and modify your record. Complete registration guide after Q & A.
- NOTE: When signing in, you will be asked for an Identification Code. This code is your Minnesota State issued StarID. Please use your Metropolitan State University email address where prompted.
What contact information can I add/modify?
- Your personal phone number, and/or personal email address. Note: Your Metro State email can not be removed from the Star Alert system.
What happens when I leave Metro?
- You will be automatically removed from the default notification list after your most previous term has concluded, however, if you registered for an account to make personalized changes, you will need to deactivate this to no longer receive notifications from the Star Alert system.
Instructions: Star Alert Registration
Step by step instructions for registering for Star Alert notifications, and notification delivery preference options.
Step 1) Browse to Metro State Star Alert Portal and select Sign Me Up!
Step 2) Provide credentials of your choice, check the agreement and Continue.
Step 3) Check your email that you used above for a confirmation message sent by "noreply@finalsiteconnect.com" and complete the steps in the email.
Step 4) Set up answers to security questions that you select, and click "Save".
Step 5) Your account has now been activated. Click on "Login" to log back in and complete your set up.
Step 6) Enter your identification code: Student or Employee ID (Please use your StarID here).
Step 7) Enter your Metro State email address (first.last@metrostate.edu) or phone number you provided Metro State University.
Step 8) Select the Associate button.
Step 9) Verify phone and email information provided to Metro State University
- Select "Yes, this is mine" for the information selected to receive Star Alert notifications, then select Next
- Warning: Items not selected will be excluded from communication.
- If nothing happens after clicking "Associate", your browser's pop-up blocker may be on. You may also have to "refresh" the page to move forward. If that occurs, and the pop up verification does not appear, it will still be completed.
Step 10) If you wish, you may add additional contact information or update subscriptions (if any) during this step. When you are done, select Next.
Step 11) Select Edit, to choose additional notification preferences, select Save then Done.