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    3. TeamDymanix Training Guides

    TeamDymanix Training Guides

    Tags TeamDynamix-training

     

    Article Type: General Information


    TeamDynamix guides and technician onboarding resources

     

    Printable Handbooks and Guides:

    • Team Member Handbook
    • Technician Handbook
    • Reporting Guides

    Videos:

    • Accessing TeamDynamix Interfaces
    • Using TDNext
    • Creating Tickets in TDNext
    • Ticket Anatomy
    • Common Ticket Activities
    • Searching and Filtering
    • Visualizing Information with Desktops
    • Creating and Editing Desktops

    TD Information Resources:

    • Differences between Incident, Major Incident, Problem, Change, Release, and Service Request
    • Getting Started with the Client Portal
    • Getting Started with Tickets
    • Getting Started with reporting
    • Getting Started with Desktops
    • Getting Started with Time Tracking
    • TeamDynamix Environments
    • Using the TeamDynamix System
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    Details

    Article ID: 111335
    Created
    Tue 7/7/20 8:45 AM
    Modified
    Fri 2/24/23 9:09 AM

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