Overview
Room audio volume and video display steps for troubleshooting.
Room Audio Troubleshooting
There are 3 places to check audio volume.
The video player
- Confirm the volume is turned all the way up on the player, this could be YouTube, Vimeo, Windows Movie Player, etc. The volume control is usually located near the pause button.
The computer
- Confirm that the volume meter is turned up on the computer (local PC or laptop). The volume control is usually located in the bottom right hand corner of the screen, near the time and date.
The Extron/Crestron control panel
- Confirm that the volume meter is turned on. The volume control is a black turnable button found on top of the podium/teaching station.
Room Video Troubleshooting
Questions and steps for troubleshooting video not displaying, the projector is not showing a light, or the projector screen is blue and says 'no signal.'
- Is there any signal on the local monitor or the projector?
- What input are you using? Local PC (supplied in classroom), Laptop, or DVD player?
- If using a laptop, what type of laptop connection? VGA? HDMI?
- Using the Extron/Crestron control panel (could be push button or touch screen on the podium) confirm the projector button is turned ON.
- Confirm that the correct input is selected on the control panel.
- Confirm that the device connected is turned ON (PC, laptop or DVD player).