Popular Articles

ALL: How to access the Minnesota State D2L Support site to view Knowledge Articles on common questions, known issues, and best practices.
Multi-Factor Authentication (MFA) for O365 offers added security protection. View MFA options and setup instructions.
Focused Inbox option in Outlook or Outlook 365
View how to report phishing email from Outlook, as well as report and classify phishing, junk and not junk email
Steps on how to access faculty and staff Minnesota State Connect - SharePoint site.
For assistance with Minnesota State provided services, contact the Minnesota State IT Service Desk.
This is a step-by-step guide on how to build an electronic signature with a time stamp for Mac and Windows users.
MOVEit Securely is a service provided by Minnesota State which allows you to securely send large files to personnel that do not have access to University shared drives, such as vendors, partners or other Minnesota State institutions.
How to check the status of an existing ticket from our Client portal.
View these instructions when your iPhone or iPad is not easily connecting to a network.
View iPhone instructions to install the Microsoft Authenticator app for O365 Multi-Factor Authentication (MFA).
STUDENTS: Depending on how your instructor has the quiz submission view set up in D2L Brightspace, you may be able to see feedback or submission results.
Review a table that differentiates status.
FACULTY: When a D2L Brightspace course is copied into another course site and all previous announcements are brought into the site, there is a prescribed method for faculty to clear their announcements.
Learn about the standards in writing Knowledge articles and the defined review process.
FACULTY: Use Manage Dates to quickly and efficiently modify dates for any given course. (This is particularly handy to use after a course copy has been completed.)
Learn how to convert minutes into decimal hours, the unit of measurement in the Time and Expense application of TeamDynamix.
When individuals are requesting services that require supervisor approval, the supervisor will automatically be notified and asked to approve the request in the client portal.
View Android instructions to install the Microsoft Authenticator app for O365 Multi-Factor Authentication (MFA).
LinkedIn Learning ITIL Courses & Resources related to certifications and career path, exam material, Videos & printable guides
FACULTY: D2L does not release the grades to students without faculty action. The Final Calculated or Final Adjusted grades are only visible to students inside D2L Brightspace when the faculty has released the grades. This article walks faculty through releasing final grades within the D2L Brightspace platform.
Step by Step instructions to set up new email rule to manage TeamDynamix Email Notifications.
Review general tips for writing knowledge base articles.
Learn about the process and work involved to accurately document and define a Service as it relates to the 7 Steps of the Continuous Service Improvement plan.