Knowledge Base

Categories (12)

TeamDynamix Introduction

Students and Employees, start here! An introduction & quick guides to TeamDynamix and how to navigate the site!

Microsoft Office 365

Articles, guides, training, and step-by-step assistance regarding how to install and use Microsoft Office 365

Teaching & Learning

Articles and assistance with D2L, course design and more.

Zoom

Articles, guides, training, and step-by-step assistance regarding how to install and use Zoom

Software and Applications

Reference articles, software for computer labs, MAC OS and more.

Hardware and Device Support

Articles and step-by-step guides on hardware, operating system support, mobile devices and more.

Minnesota State

Minnesota State Universities and Colleges information, student resources, eservices, ISRS, career exploration, support and more.

Phones

Articles and user guides about Cisco IP phones.

Event Support

Includes information about equipment, troubleshooting and more.

Network and Connectivity

Articles on NHCC Networks, VPN, Wi-Fi, Cisco Umbrella and more.

Service Management & ITIL

Articles and external resources surrounding (ITSM) Service Management process, ITIL best practice frameworks, certifications and more.

Support Operations

View posted hours and office locations for IT Services.