Popular Services

Submit a ticket to get something technology related fixed that is not working right.

Departments that would like to purchase technology equipment are responsible for contacting Technology Services for assistance.

Technology Services will retrieve asset and College owned equipment upon request.

Hennepin Technical College employees with supervisor approval can request remote access to a virtual private network (VPN).

Be directed to the StarID Self Service portal to activate or reset your unique username.

Ask a general question related to technology services provided at Hennepin Technical College.

Request computer lab and classroom software required for academic purposes. Please Note: Annual academic software request submission deadlines: Summer and Fall terms - Due May 1st; Spring term - Due December 1st

Web Conferencing: Adobe Connect

Equipment is available for pick up at the Service Desk in Room H150 Brooklyn Park Campus or G115 Eden Prairie Campus.

Request IT Services to move and setup computers, printers, peripherals, phone, and other technology equipment to another location.

Web Conferencing: Zoom

We can work with you to support the use of educational technology and sound pedagogical principles to design in person, online and hybrid courses.

Request a jack be activated in order to connect your computer to the internet via Ethernet cable.

Request new desk phone, reassign an existing desk phone or request configuration changes to your desk phone.

Reserve equipment for events on campus.