- Knowledge Base
- Minnesota State
MoveIT Securely is a service provided by Minnesota State which allows you to securely send large files to personnel that do not have access to University shared drives, such as vendors, partners or other Minnesota State institutions.
- Knowledge Base
- TeamDynamix
How-to and overview for creating and updating major incident (unplanned outage) tickets.
- Knowledge Base
- TeamDynamix
Learn about the standards in writing Knowledge articles and the defined review process.
- Knowledge Base
- TeamDynamix
When individuals are requesting services that require supervisor approval, the supervisor will automatically be notified and asked to approve the request in the client portal.
- Knowledge Base
- TeamDynamix
Instructions for technicians on how to create/edit ticket(s) in TDNext to document the amount of time spent on specific requests and incidents.
- Knowledge Base
- Minnesota State
Steps on how to access faculty and staff Minnesota State Connect - SharePoint site.
- Knowledge Base
- Software & Applications
This is a step-by-step guide on how to build an electronic signature with a time stamp for Mac and Windows users.
- Knowledge Base
- TeamDynamix
Review information on how to apply ticket statuses in TeamDynamix.
- Knowledge Base
- TeamDynamix
This training is composed of a series of videos, each of which explain a key aspect of the technician experience in TeamDynamix.
- Knowledge Base
- TeamDynamix
Learn how to convert minutes into decimal hours, the unit of measurement in the Time and Expense application of TeamDynamix.
- Knowledge Base
- Network and Connectivity
How to connect to the eduroam wireless network with Android OS
- Knowledge Base
- Service Management & ITIL
Learn about the lifespan of a Knowledge base article, beginning with Not Submitted, Draft and progressing through Archived.
- Knowledge Base
- Teaching & Learning
FACULTY: Use Manage Dates to quickly and efficiently modify dates for any given course. (This is particularly handy to use after a course copy has been completed.)
- Knowledge Base
- Teaching & Learning
FACULTY: D2L does not release the grades to students without faculty action. The Final Calculated or Final Adjusted grades are only visible to students inside D2L Brightspace when the faculty has released the grades. This article walks faculty through releasing final grades within the D2L Brightspace platform.
- Knowledge Base
- Teaching & Learning
STUDENTS: Depending on how your instructor has the quiz submission view set up in D2L Brightspace, you may be able to see feedback or submission results.
- Knowledge Base
- Phones, Conferencing and Collaboration
- Microsoft Office 365
- Knowledge Base
- Phones, Conferencing and Collaboration
- Microsoft Office 365
- Knowledge Base
- Phones, Conferencing and Collaboration
- Microsoft Office 365
- Knowledge Base
- Phones, Conferencing and Collaboration
- Microsoft Office 365
- Knowledge Base
- Phones, Conferencing and Collaboration
- Microsoft Office 365
- Knowledge Base
- Phones, Conferencing and Collaboration
- Microsoft Office 365
- Knowledge Base
- Phones, Conferencing and Collaboration
- Microsoft Office 365
- Knowledge Base
- Phones, Conferencing and Collaboration
- Microsoft Office 365
- Knowledge Base
- Phones, Conferencing and Collaboration
- Microsoft Office 365
- Knowledge Base
- Phones, Conferencing and Collaboration
- Microsoft Office 365