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- Knowledge Base
- Technology Services
- Teaching and Learning
Provides information on how to use flexible teaching classroom technology.
- Knowledge Base
- Technology Services
- Event Support
General troubleshooting for audio related classroom incidents.
- Knowledge Base
- Technology Services
- Accessibility
FACULTY: use the built in accessibility checker to make sure HTML files/web pages in D2L are accessible.
- Knowledge Base
- Technology Services
- Phones, Conferencing and Collaboration
See how to information on viewing and using closed captions and the full transcript in Zoom meetings
- Knowledge Base
- Technology Services
- Event Support
General troubleshooting for video related classroom incidents.
- Knowledge Base
- Technology Services
- Email and Storage
Description of StarID account access for Students.
- Knowledge Base
- Technology Services
- Email and Storage
Description of StarID account access for Employees.
- Knowledge Base
- Building Services
- Parking
Frequently asked questions about eligibility, use, cost and payment options for hourly parking visitor rate.
- Knowledge Base
- Technology Services
- Event Support
View a list of PowerPoint Clickers that are compatible with on campus technology and where purchase is available.
- Knowledge Base
- Technology Services
- Support Operations
When opening the Technology Services Chat, an application will open that automatically connects you to a technician with IT at Metropolitan State University. This application allows you to chat with the technician and grant the technician access to view your live screen to get a better understanding of the situation.
- Knowledge Base
- Technology Services
- Data and Reporting Services
Within eLumen, coordinators and faculty model and score their assessments, collect student evidence, and submit a variety of reports.
- Knowledge Base
- Technology Services
- Phones, Conferencing and Collaboration
How to use automatic live transcription in Zoom
- Knowledge Base
- Technology Services
- Email and Storage
Instructions to set up Outlook Desktop client for Windows personally owned devices.
- Knowledge Base
- Technology Services
- Teaching and Learning
View information on Zoom Rooms, starting and recording your meeting, sharing your screen, sharing documents through chat, breakout rooms and polling. .
- Knowledge Base
- Technology Services
- Phones, Conferencing and Collaboration
Provides information on classroom technology equipment and capabilities to support Zoom.