- Knowledge Base
- Email and Storage
For the best user experience, Microsoft Outlook mobile application is recommended for accessing your university email account.
- Knowledge Base
- Teaching & Learning
ALL: How to access the Minnesota State D2L Support site to view Knowledge Articles on common questions, known issues, and best practices.
- Knowledge Base
- Email and Storage
View how to report phishing email from Outlook, as well as report and classify phishing, junk and not junk email
- Knowledge Base
- Email and Storage
Focused Inbox option in Outlook or Outlook 365
- Knowledge Base
- Software & Applications
This is a step-by-step guide on how to build an electronic signature with a time stamp for Mac and Windows users.
- Knowledge Base
- Minnesota State
Steps on how to access faculty and staff Minnesota State Connect - SharePoint site.
- Knowledge Base
- Minnesota State
For assistance with Minnesota State provided services, contact the Minnesota State IT Service Desk.
- Knowledge Base
- Minnesota State
MOVEit Securely is a service provided by Minnesota State which allows you to securely send large files to personnel that do not have access to University shared drives, such as vendors, partners or other Minnesota State institutions.
- Knowledge Base
- Email and Storage
View step by step instructions on how to configure the Outlook Desktop Client on your Macintosh computer.
- Knowledge Base
- Email and Storage
View iPhone instructions to install the Microsoft Authenticator app for O365 Multi-Factor Authentication (MFA).
- Knowledge Base
- TeamDynamix
How to check the status of an existing ticket from our Client portal.
- Knowledge Base
- Minnesota State
- Knowledge Base
- Network & Connectivity
View these instructions when your iPhone or iPad is not easily connecting to a network.
- Knowledge Base
- Network & Connectivity
Internet Guardian (Cisco Umbrella) is a cloud security platform that provides the first line of defense against threats on the internet wherever users go.
- Knowledge Base
- Email and Storage
Set up Email account on Outlook application (Outlook download) installed on Android devices.
- Knowledge Base
- TeamDynamix
Learn about the standards in writing Knowledge articles and the defined review process.
- Knowledge Base
- TeamDynamix
Review a table that differentiates status.
- Knowledge Base
- Teaching & Learning
FACULTY: Use Manage Dates to quickly and efficiently modify dates for any given course. (This is particularly handy to use after a course copy has been completed.)
- Knowledge Base
- TeamDynamix
Learn how to convert minutes into decimal hours, the unit of measurement in the Time and Expense application of TeamDynamix.
- Knowledge Base
- Email and Storage
View Android instructions to install the Microsoft Authenticator app for O365 Multi-Factor Authentication (MFA).
- Knowledge Base
- Email and Storage
How to make a list of email address that a single user can send messages to.
- Knowledge Base
- TeamDynamix
When individuals are requesting services that require supervisor approval, the supervisor will automatically be notified and asked to approve the request in the client portal.
- Knowledge Base
- Email and Storage
View instructions on how to create your Email Signature for Outlook (On the Web and Windows).
- Knowledge Base
- Service Management & ITIL
LinkedIn Learning ITIL Courses & Resources related to certifications and career path, exam material, Videos & printable guides
- Knowledge Base
- TeamDynamix
Step by Step instructions to set up new email rule to manage TeamDynamix Email Notifications.