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Multi-Factor Authentication (MFA) for O365 offers added security protection. View MFA options and setup instructions.
Student Welcome Information
This article describes how to recall an email message in Outlook 365 (web version). Email messages can only be recalled
Chart that shows which Username to use for signing into different college applications and services.
Students, Faculty, and Staff can download Microsoft Office for free on personal devices
Cloud based media management system.
Zoom is a web conferencing system. It supports video and audio over the Internet, screen sharing, meeting recording, whiteboard, Outlook calendar integration and use on mobile devices.
Accessing eduroam from a personal device.
Cisco IP Phone, 7942, 7962, Managing Calls, Conference Calls, Meet Me Conference Calls, Extension Mobility, Voice Mail / Voice Messaging.
D2L Brightspace is Minnstate’s online learning management system. Instructors and students use D2L to post and upload learning content and assignments.
Learn how to update your preferred/personal email address in eServices to obtain a StarID verification code.
How do I access my college email account? What other logins will I need to use?
"Invalid file type " error message from D2L when submitting a document.
Uninstall Examplify on your MacBook or other Mac OS X computer
How to Download and Use Microsoft Teams
Learn about the standards in writing Knowledge articles and the defined review process.
How to check the status of an existing ticket from our Client portal.
View step by step instructions on how to configure the Outlook Desktop Client on your Apple computer.
This training is composed of a series of videos, each of which explain a key aspect of the technician experience in TeamDynamix.
TeamDynamix printable handbooks, guides and technician training resources.
Review information on how to apply ticket statuses in TeamDynamix.
Learn how to convert minutes into decimal hours, the unit of measurement in the Time and Expense application of TeamDynamix.
LinkedIn Learning ITIL Courses & Resources related to certifications and career path, exam material, Videos & printable guides
When individuals are requesting services that require supervisor approval, the supervisor will automatically be notified and asked to approve the request in the client portal.