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Multi-Factor Authentication (MFA) for O365 offers added security protection. View MFA options and setup instructions.
Student Welcome Information
Chart that shows which Username to use for signing into different college applications and services.
Students, Faculty, and Staff can download Microsoft Office for free on personal devices
Cloud based media management system.
Zoom is a web conferencing system. It supports video and audio over the Internet, screen sharing, meeting recording, whiteboard, Outlook calendar integration and use on mobile devices.
Cisco IP Phone, 7942, 7962, Managing Calls, Conference Calls, Meet Me Conference Calls, Extension Mobility, Voice Mail / Voice Messaging.
Uninstall Examplify on your MacBook or other Mac OS X computer
Accessing eduroam from a personal device.
D2L Brightspace is Minnstate’s online learning management system. Instructors and students use D2L to post and upload learning content and assignments.
"Invalid file type " error message from D2L when submitting a document.
Apple introduced new security and privacy features with macOS
Catalina. Learn how to enable screen sharing for Daily.co.
This article describes common reasons why a student might receive the error, “Oops, your file could not be uploaded".
Learn how to update your preferred/personal email address in eServices to obtain a StarID verification code.
Learn about the standards in writing Knowledge articles and the defined review process.
How to check the status of an existing ticket from our Client portal.
View step by step instructions on how to configure the Outlook Desktop Client on your Apple computer.
This training is composed of a series of videos, each of which explain a key aspect of the technician experience in TeamDynamix.
Review information on how to apply ticket statuses in TeamDynamix.
TeamDynamix printable handbooks, guides and technician training resources.
LinkedIn Learning ITIL Courses & Resources related to certifications and career path, exam material, Videos & printable guides
Learn how to convert minutes into decimal hours, the unit of measurement in the Time and Expense application of TeamDynamix.