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Multi-Factor Authentication (MFA) for O365 offers added security protection. View MFA options and setup instructions.
Student Welcome Information
Students, Faculty, and Staff can download Microsoft Office for free on personal devices
Cloud based media management system.
Chart that shows which Username to use for signing into different college applications and services.
Zoom is a web conferencing system. It supports video and audio over the Internet, screen sharing, meeting recording, whiteboard, Outlook calendar integration and use on mobile devices.
Accessing eduroam from a personal device.
Cisco IP Phone, 7942, 7962, Managing Calls, Conference Calls, Meet Me Conference Calls, Extension Mobility, Voice Mail / Voice Messaging.
Learn how to update your preferred/personal email address in eServices to obtain a StarID verification code.
How to Download and Use Microsoft Teams
MoveIT Securely is a service provided by Minnesota State which allows you to securely send large files to personnel that do not have access to University shared drives, such as vendors, partners or other Minnesota State institutions.
Steps on how to access faculty and staff Minnesota State Connect - SharePoint site.
For assistance with Minnesota State provided services, contact the Minnesota State Service Desk.
Learn about the standards in writing Knowledge articles and the defined review process.
How to check the status of an existing ticket from our Client portal.
View step by step instructions on how to configure the Outlook Desktop Client on your Apple computer.
Review information on how to apply ticket statuses in TeamDynamix.
TeamDynamix printable handbooks, guides and technician training resources.
This training is composed of a series of videos, each of which explain a key aspect of the technician experience in TeamDynamix.
Learn how to convert minutes into decimal hours, the unit of measurement in the Time and Expense application of TeamDynamix.
LinkedIn Learning ITIL Courses & Resources related to certifications and career path, exam material, Videos & printable guides
When individuals are requesting services that require supervisor approval, the supervisor will automatically be notified and asked to approve the request in the client portal.
Learn about the Service Review process and work involved to accurately document and define a Service.