Popular Articles

For the best user experience, Microsoft Outlook mobile application is recommended for accessing your university email account.
ALL: How to access the Minnesota State D2L Support site to view Knowledge Articles on common questions, known issues, and best practices.
View how to report phishing email from Outlook, as well as report and classify phishing, junk and not junk email
Focused Inbox option in Outlook or Outlook 365
This is a step-by-step guide on how to build an electronic signature with a time stamp for Mac and Windows users.
Steps on how to access faculty and staff Minnesota State Connect - SharePoint site.
For assistance with Minnesota State provided services, contact the Minnesota State IT Service Desk.
MOVEit Securely is a service provided by Minnesota State which allows you to securely send large files to personnel that do not have access to University shared drives, such as vendors, partners or other Minnesota State institutions.
View step by step instructions on how to configure the Outlook Desktop Client on your Macintosh computer.
View iPhone instructions to install the Microsoft Authenticator app for O365 Multi-Factor Authentication (MFA).
How to check the status of an existing ticket from our Client portal.
View these instructions when your iPhone or iPad is not easily connecting to a network.
Internet Guardian (Cisco Umbrella) is a cloud security platform that provides the first line of defense against threats on the internet wherever users go.
Set up Email account on Outlook application (Outlook download) installed on Android devices.
Learn about the standards in writing Knowledge articles and the defined review process.
Review a table that differentiates status.
FACULTY: Use Manage Dates to quickly and efficiently modify dates for any given course. (This is particularly handy to use after a course copy has been completed.)
Learn how to convert minutes into decimal hours, the unit of measurement in the Time and Expense application of TeamDynamix.
View Android instructions to install the Microsoft Authenticator app for O365 Multi-Factor Authentication (MFA).
How to make a list of email address that a single user can send messages to.
When individuals are requesting services that require supervisor approval, the supervisor will automatically be notified and asked to approve the request in the client portal.
View instructions on how to create your Email Signature for Outlook (On the Web and Windows).
LinkedIn Learning ITIL Courses & Resources related to certifications and career path, exam material, Videos & printable guides
Step by Step instructions to set up new email rule to manage TeamDynamix Email Notifications.