- Knowledge Base
- Email and Storage
- Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) for O365 offers added security protection. View MFA options and setup instructions.
- Knowledge Base
- Support Operations
Student Welcome Information
- Knowledge Base
- Support Operations
Chart that shows which Username to use for signing into different college applications and services.
- Knowledge Base
- Email and Storage
Students, Faculty, and Staff can download Microsoft Office for free on personal devices
- Knowledge Base
- Teaching & Learning
Cloud based media management system.
- Knowledge Base
- Software & Applications
Zoom is a web conferencing system. It supports video and audio over the Internet, screen sharing, meeting recording, whiteboard, Outlook calendar integration and use on mobile devices.
- Knowledge Base
- Phones, Conferencing and Collaboration
Cisco IP Phone, 7942, 7962, Managing Calls, Conference Calls, Meet Me Conference Calls, Extension Mobility, Voice Mail / Voice Messaging.
- Knowledge Base
- Teaching & Learning
Uninstall Examplify on your MacBook or other Mac OS X computer
- Knowledge Base
- Minnesota State
- Knowledge Base
- Network & Connectivity
Accessing eduroam from a personal device.
- Knowledge Base
- Software & Applications
- Knowledge Base
- Teaching & Learning
D2L Brightspace is Minnstate’s online learning management system. Instructors and students use D2L to post and upload learning content and assignments.
- Knowledge Base
- Software & Applications
"Invalid file type " error message from D2L when submitting a document.
- Knowledge Base
- Teaching & Learning
Apple introduced new security and privacy features with macOS
Catalina. Learn how to enable screen sharing for Daily.co.
- Knowledge Base
- Minnesota State
- Knowledge Base
- Teaching & Learning
This article describes common reasons why a student might receive the error, “Oops, your file could not be uploaded".
- Knowledge Base
- Minnesota State
Learn how to update your preferred/personal email address in eServices to obtain a StarID verification code.
- Knowledge Base
- TeamDynamix
- MetroState TDx KBs
Learn about the standards in writing Knowledge articles and the defined review process.
- Knowledge Base
- TeamDynamix
- MetroState TDx KBs
How to check the status of an existing ticket from our Client portal.
- Knowledge Base
- Email and Storage
- Email Setup
View step by step instructions on how to configure the Outlook Desktop Client on your Apple computer.
- Knowledge Base
- TeamDynamix
- MetroState TDx KBs
This training is composed of a series of videos, each of which explain a key aspect of the technician experience in TeamDynamix.
- Knowledge Base
- TeamDynamix
- MetroState TDx KBs
Review information on how to apply ticket statuses in TeamDynamix.
- Knowledge Base
- TeamDynamix
- MetroState TDx KBs
TeamDynamix printable handbooks, guides and technician training resources.
- Knowledge Base
- Service Management & ITIL
- MetroState ITIL KBs
LinkedIn Learning ITIL Courses & Resources related to certifications and career path, exam material, Videos & printable guides
- Knowledge Base
- TeamDynamix
- MetroState TDx KBs
Learn how to convert minutes into decimal hours, the unit of measurement in the Time and Expense application of TeamDynamix.