Email Setup: iOS Mail (iPhone, iPad)

Article Type: How To

Question:

• How do I set up my Mail on my iOS device (iPhone or iPad)?

Answer:

• For the best user experience it is recommended to use Outlook mobile app as the preferred email application, see instructions: Email Setup: Outlook Mobile Application - Preferred Mobile Email Client.
• If you prefer to use the iOS native Apple mail application (the default mail application built into iOS iPhones/iPads), follow the instruction steps below.

Instructions: Set up email account on Apple Mail

Steps:

• Step 1: Go to 'Settings' ⚙️.    
• Step 2:: Select,'Passwords and Accounts'                           

• Step 3: Select 'Add Account'

• Step 4: Select 'Exchange'.

• Step 5: Enter your Office 365 Login and 'Description'

              Employees: StarID@minnstate.edu 

              Students: StarID@go.minnstate.edu 

              Description:   (Name this account- example: Metro State email)      

 Server: outlook.office365.com

 Domain: minnstate.edu

• Step 6: Select 'Sign In'.

• Step 7: Enter your 'StarID Password' and Select 'Sign In'. You may also get prompted to respond to a multi-factor authentication prompt.

• Step 8: Ensure the listed options are select (green) and 'Save'

• Step 9: Verify the new account exists.

• Step 10: Select 'Mail' application on your device.

• Step 10: Select 'Mailboxes'.

• Step 11: Select the 'Description' account name you selected for your email to view emails for that account.

Note: It may take some time to sync completely.

Step 12: Open 'Settings' > 'Passwords and Accounts' (the same steps as 1 and 2 above).

Step 13: Select 'Mail Days to Sync' and change it to 'No limit'.