Network Connection: iPhone Troubleshooting

How To


Problem:

  • My wireless connection is not working.

Steps:

  1. Open your Wi-Fi menu in Settings
  2. Tap the remembered network
  3. Tap Forget this Network
  4. Return to your Wi-Fi menu and tap the network again
  5. Use login credentials, username: email address and enter your StarID password.
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Details

Article ID: 136513
Created
Wed 8/4/21 4:21 PM
Modified
Wed 8/4/21 4:22 PM