Proctorio - Enable Screen recording Permission for macOS Catalina(10.15) and later

Article Type: How To

 

Question:

  • Learn how to enable screen sharing for Daily.co

Information:

Apple introduced new security and privacy features with macOS Catalina. Learn how to enable screen sharing for Daily.co.

_____________________________

If you are running macOS Catalina — version 10.15 or later — you must grant access to
the new Screen Recording Permission in order to share your screen during a Daily.co
video call.


This is macOS/Apple security setting, we apologize, but we do not have control
over this setting.

Steps:
How to enable screen sharing for Daily.co

1. When you first join a Daily.co meeting on macOS Catalina, you’ll be asked to enable
the Screen Recording permission for Google Chrome.

When you see the following dialog, click "Open System Preferences".

If you do not see the dialog above or you are unable to screen share, manually open
System Preferences, click the "Security and Privacy" icon and then choose "Screen
Recording" in the sidebar.

 

2. In the Screen Recording section click the box next to Google Chrome to allow
screen sharing for your Daily.co video calls. You may need to click the unlock icon in
the bottom-left.

 

3.Next, click "Quit Now". You will not be able to screen share until you quit and restart
Google Chrome.

4. Rejoin your video call. You should now be able to screen share!

If you have any issues, click the chat icon in the bottom-right of this page to chat with
us.

Note: If you disable the Screen Recording permission from System Preferences, you'll
need to re-enable it again in the future.


Summary:

This article is used to allow screen recording permission for macOS Catalina (10.15) and later.  

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Details

Article ID: 124377
Created
Tue 1/12/21 11:05 AM
Modified
Thu 8/12/21 10:14 AM