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MFA: Authentication Phone (call-only phones & non-smart cell phones)
MFA Automatic Enrollment Instructions: set up phones with call-only capability and cell phones without smartphone capabilities
Cisco IP Phone: Phone Features and Reference Guides
View available phone features and descriptions including Cisco IP phone user and reference guides.
Cisco IP Phone: Conference Phone Overview and Guide
View Conference Phone Features.
Cisco IP Phone: Forwarding Calls to Another Number
How to forward your calls from your desk phone to another extension or mobile phone.
Equipment Guide: Cisco Conference Phone Setup
Instructions on how to set up and call out using the Cisco conference phone.
Cisco IP Phone: Finding the Host Name
Step by Step instructions on locating the Host name on your Cisco IP phone display.
Ordering Headphones for Cisco Desk Phones
A summary of headphones that have been tested by ITS that will function correctly with the Cisco Desk Phones
Cisco IP Phone: Self-Care Portal
Learn about the Cisco Unified Communications Self-Care web interface and options, use your StarID and password to the login.
Cisco IP Phone: Hunt Group
Step by step instructions on how to login/logout of Hunt Groups and general overview.
Cisco IP Phone: Voicemail Playback numbers
Learn about frequently used playback numbers and more.
Cisco IP Phone: Changing Your Voicemail PIN
Steps by step instructions to change a forgotten Voicemail PIN.
Returning Recent External Calls
How to view recent external caller contact information on your Cisco IP Phone.
O365: Install on Mobile Devices
How to install O365 on a personal mobile device (smart phones and tablets).
Checking Your Voicemail
Learn about the different ways to check your voicemail from your Cisco IP phone, off-campus, or using the Web interface.
Security Escorts
Phone numbers to call if you would like a security guard to escort you to your vehicle or on campus location.