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Review information on how to apply ticket statuses in TeamDynamix.

How to check the status of an existing ticket from our Client portal.

Best practices ensuring sensitive data is not transmitted within the ticketing system.

Instructions for technicians on how to create/edit ticket(s) in TDNext to document the amount of time spent on specific requests and incidents.

Learn how to convert minutes into decimal hours, the unit of measurement in the Time and Expense application of TeamDynamix.

Read important information on how to enter and exit the Saint Paul campus parking ramp.

TeamDynamix printable handbooks, guides and technician training resources.

Information on support hours, contact information and resources.

How to install Oracle Cloud Services (RightNow) on your university assigned asset.

Popular services for supervisors preparing to onboard new employees and popular articles for new employees.

Faculty and staff can get an Adobe ID by submitting a software request and following the steps included in this article.

Learn about the standards in writing Knowledge articles and the defined review process.

For assistance with Minnesota State provided services, contact the Minnesota State Service Desk.