Returning Recent External Calls

Summary

How to view recent external caller contact information on your Cisco IP Phone.

Body

In order to return a call, you have to use “Edit Dial” and add the 9 or 9 +1 in front of the number to dial out.

Below are the steps to complete this action:

  • Go to missed/recent calls.
  • Use the navigation circle to highlight the number/person you want to call back.
  • Toggle to see more options (bottom right hand button below screen) until you see “Edit Dial”.
  • Press that button and you will be able to add a 9 or 9 +1 in front of the number and press “Call”.
    • The number can be edited anywhere using the physical dial on the center of phone.

 

Details

Details

Article ID: 66895
Created
Thu 11/8/18 1:09 PM
Modified
Thu 7/25/19 12:18 PM