Network Connection: iPhone Troubleshooting

Summary

View these instructions when your iPhone or iPad is not easily connecting to a network.

Body

How To

Problem:

  • My wireless connection is not working.

Steps:

  1. Open your Wi-Fi menu in Settings
  2. Tap the remembered network
  3. Tap Forget this Network
  4. Return to your Wi-Fi menu and tap the network again
  5. Use login credentials, username: email address and enter your StarID password.

Details

Details

Article ID: 43373
Created
Thu 11/30/17 3:08 PM
Modified
Wed 1/22/20 10:13 AM