Body
Overview
- Metro State University student email accounts remain active as long as a student is enrolled for class at Metro State or another Minnesota State (MinnState) institution.
- Following last date of enrollment, accounts remain enabled for 2 years (Policy 1050/105).
- Create a backup of your emails before your account is disabled.
- This article covers: How to create a backup of your Metro State emails or migrate your emails to a personal account.
Important:
- Student MinnState Login: StarID@go.minnstate.edu
- Student Email Address: firstname.lastname@my.metrostate.edu
Select one of the following Instructions:
Create a backup (Windows)
- Download and install Microsoft Office. Office is available to students for 2 years after last enrollment. Instructions are found here: O365: Free for Personally Owned Devices
- Open Microsoft Outlook and sign in using your MinnState login
- Username: StarID@go.minnstate.edu
- Password: StarID Password
- Click on File > Account Settings > Account Name and Sync Settings
- Move the slider under “Download email for the past:” to the right until it shows “All”
- Click Next then click Done
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- Close Outlook and reopen for the changes to take effect
- At the bottom of the Outlook window, you will see “Updating Inbox” and a progress bar. Wait for the update to finish.
- If you have additional folders within your Inbox, you will then see “Updating <FolderName>”. Wait for the remaining folders to update
- Depending on the size of your mailbox, this may take a long time
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- After the mailbox has updated, click on File
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- Click Open & Export > Import/Export
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- Select “Export to a file” then click Next
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- Select “Outlook Data File (.pst)” then click Next
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- Select your email address as the folder to export from. Leave Include subfolders checked. Click Next
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- Click Browse and choose the destination of the backup file. Click Finish.
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- If asked to create a password, leave the password blank and click OK
- A window will appear showing the progress of the export. Wait for it to finish.
- Your backup is now complete
Migrate to Gmail (Windows)
- Sign into your personal Gmail account on the web
- Click on the Settings gear icon at the top right
- Click on See all settings
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- Click the Forwarding and POP/IMAP tab. In the IMAP access section, click the radio button for Enable IMAP. Click Save Changes
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- Switch to the Outlook Desktop application
- Click File then Add Account
- Add your Gmail account and click Connect
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- A Gmail sign in will appear. Click Next
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- Enter your Gmail password. Click Sign in
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- Microsoft apps & services will request permissions. Click Allow
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- On the Account successfully added window, uncheck Set up Outlook Mobile on my phone then click Done
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- Outlook will open with both mailboxes visible. You may have to minimize the Metro email to see the Gmail account
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- Click on File > Open & Export > Import/Export
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- In the Import and Export Wizard, select Import from another program or file. Click Next.
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- Select Outlook Data File (.pst) and click Next
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- Use the Browse button to select the .pst backup file created previously. Click Next
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- Highlight the top folder (Outlook Data File)
- Use the dropdown menu to change the email account to Gmail. Click Finish
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- Your email will be imported into Gmail. The synchronization status will show at the bottom of the window until complete
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Migrate to Hotmail (Windows)
- Open the Outlook desktop application
- Click on File then Add Account
- Enter your email address then click Connect
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- Sign in to your email with the Microsoft login
- After the account is added, click Done. Restart Outlook
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- You will see the Hotmail account listed in your Folder Pane. You may have to minimize the Metro email to see the Hotmail account
- Right click on Inbox and click New Folder
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- Name the folder “Metro” to distinguish it as the folder with your Metro email
- Make sure to click on the folder to highlight it before the next step or the email will be imported to the wrong folder.
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- Click File > Open & Export > Import/Export
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- In the Import and Export Wizard, select Import from another program or file. Click Next.
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- Select Outlook Data File (.pst) and click Next
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- Use the Browse button to select the .pst backup file created previously. Click Next
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- Highlight the top folder (Outlook Data File)
- Change the radio button to Import items into the current folder. Click Finish
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- Your email will be imported into Hotmail. The synchronization status will show at the bottom of the window until complete
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Create a backup (MacOS)
- Download and install Microsoft Office. Office is available to students for 2 years after last enrollment. Instructions are found here: O365: Free for Personally Owned Devices
- Open Microsoft Outlook and sign in using your MinnState login
- Username: StarID@go.minnstate.edu
- Password: StarID Password
- Check the version by going to Help in the top ribbon. If it shows Revert to Legacy Outlook, click on that option. If not, go to step 5
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- Click on Revert. Outlook will close and reopen
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- Click on Tools in the Outlook Ribbon then click on Export
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- In the Export to Archive File (.olm) window, click Continue
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- Name the export and select a location so save the file. Click Save
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- Your email will be exported. Wait for the export to finish
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- When the export finishes, click Finish.
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Migrate to Gmail (MacOS)
- Sign into your personal Gmail account on the web
- Click on the Settings gear icon at the top right
- Click on See all settings
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- Click the Forwarding and POP/IMAP tab. In the IMAP access section, click the radio button for Enable IMAP. Click Save Changes
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- Switch to the Outlook Desktop application
- Add your Gmail account to Outlook by clicking on Outlook > Preferences
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- Click on Accounts
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- Click on Add an Account
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- Enter your Gmail address and click Continue.
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- In Set Up Your Email, click Not Google. This will allow setup of IMAP, which is needed.
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- In the Choose the provider window, click IMAP/POP
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- Enter your Gmail password and click Add Account
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- Your browser will open automatically to complete the Google sign in
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- Click Allow for the permission request from Microsoft apps & services
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- Allow the webpage to open the Outlook app if prompted
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- Your account has been added to outlook. Click Done
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- Close the Accounts window if it remains open
- Outlook will open with both mailboxes visible. You may have to minimize the Metro email to see the Gmail account
- Click Tools in the Outlook ribbon and then click Import
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- Select Outlook for Mac archive file (.olm). Click Continue
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- Select the .olm file created previously. Click Import
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- Wait for the import to finish then click Finish
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- An “On My Computer” folder will appear
- Expand the On My Computer folder and then expand the Outlook for Mac Archive OLM folder
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- Click and drag the minnstate folder to the Inbox folder under your Gmail account
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- Wait for the import to complete
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- Your minnstate folder will appear under the Gmail Inbox folder.
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- Your emails will sync to Gmail. This may take a long time depending on the size of your minnstate mailbox. Check on the status of the upload by clicking on Tools > Sync Status
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Migrate to Hotmail (MacOS)
- Open the Outlook desktop application
- Click on Outlook > Preferences
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- Click on Accounts
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- Click Add an Account
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- Enter your email address and click Continue
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- Sign into your email with the Microsoft login
- After the account is added, click Done
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- You will see the Hotmail account listed in your Folder Pane. You may have to minimize the Metro email to see the Hotmail account
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- Click Tools in the Outlook ribbon and then click Import
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- Select Outlook for Mac archive file (.olm). Click Continue
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- Select the .olm file created previously. Click Import
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- Wait for the import to finish then click Finish
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- An “On My Computer” folder will appear
- Expand the On My Computer folder and then expand the Outlook for Mac Archive OLM folder
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- Click and drag the minnstate folder to the Inbox folder under your Hotmail account
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- Wait for the import to complete
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- Your minnstate folder will appear under the Hotmail Inbox folder.
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- Your emails will sync to Hotmail. This may take a long time depending on the size of your minnstate mailbox. Check on the status of the upload by clicking on Tools > Sync Status
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