MFA: Set Up Alternate Sign-in, Add or Make Changes

Article Type: How To


Question:

  • How do I set up an alternate sign-in option(s) or add or make changes to my MFA settings?

Answer:

  • You can add or make changes to MFA settings by following the instruction steps below.
  • There may be times you need to change your MFA information or settings, for instance if you change to a new phone or new phone number or would like to set up the Authenticator app on a new device.
  • In addition, it’s strongly encouraged to set up more than one option for you to select as alternate sign-in option(s). This helps ensure you are not locked out of your account in case any issues are encountered with the primary method you have selected or in the event:
    • You do not have access to your primary authentication phone
    • Your phone battery is dead
    • Your primary phone device is lost, stolen or damaged
    • You are preparing to transition to a new phone or number and will need an alternate sign-in option to ensure you do not get locked out of your account
  • Once you have set up one or more alternate backup authentication sign-in options, this is how you view and select an alternate sign-in option.

Steps:

Note: These instructions assume you are currently set up and are enrolled in MFA.

  • Step 1) Browse to https://aka.ms/mfasetup.
  • Step 2) If you are not already signed in you will be prompted to sign in:
    • Sign in with your username and password (Students: StarID@go.minnstate.edu / Employees:StarID@minnstate.edu).
  • Step 3) Once logged in, you may need to click the Additional security verification browser tab.

  • Add or make your changes.
    • Unless you have selected Call my office phone as your primary device, the 10-digit number listed for Authentication Phone is the primary default phone number for MFA sign-in verification (i.e. this is for both Microsoft Authenticator app and Authentication phone options).
  • To set up an alternate sign-in option check the box next to Alternate authentication phone, select country and enter a 10-digit phone number.
  • Step 4) After you have made your changes click Save.
  • If you have set up an alternate sign-in authentication option, this is how you view and select an alternate sign-in option.

 

Details

Article ID: 131268
Created
Tue 4/6/21 9:59 AM
Modified
Thu 12/16/21 11:34 AM

Related Articles (3)

Multi-factor Authentication (MFA) FAQs
View information on transitioning to a new phone and/or new phone number.
Instructions to view and select an alternate sign-in verification option. Instructions assume you have previously set up one or more alternate verification sign-in options for MFA.